WHERE ARE YOU LOCATED?
We are in located in sunny Las Vegas, Nevada, USA.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
We try our very best to ship within 24-48 hours from receiving your order (excluding weekends). You will receive an email when your order leaves with all your tracking information. Please contact us with any concerns.
DO YOU SHIP TO OTHER COUNTRIES?
At this time we ship to the USA only.
ARE YOUR PRODUCTS NATURAL?
We take great pride in sourcing the best and safest, raw ingredients, which are mostly manufactured in the USA. Almost all of our products are 98-100% natural.
DO YOU MAKE BLACK BATH BOMBS, ONES WITH POTPOURRI OR GLITTER?
No. While we understand that in theory those look appealing and adorable, we have found they leave the bath tub full of unwanted residues which translates into unhappy customers. So for that reason, we will leave that up to the competitors.
DO YOU TEST ON ANIMALS?
Absolutely not. In fact we are recognized through PETA (People for the Ethical Treatment of Animals) as Cruelty Free.
WHAT IS FD&C COLOR?
That stands for food, drug & cosmetic certified color which is certified safe for beauty products by the FDA.
DO YOU USE ESSENTIAL OILS?
We use artificial fragrance in all of our products.
ARE THESE CHEMICALS?
We at Buff Bomb Bar never use the word “chemical” in order to cause fear and panic. Artificial fragrance has been deemed safe by the FDA, and our products contain 1-2% fragrance content which is added to 30-50 gallons of bath water. You can compare it to receiving a beautiful bottle of perfume or cologne for Valentines Day. Not a scary thought.
WHAT IS THE BENEFIT OF EPSOM SALT?
Epsom Salt is great for your health. Doctors cite many health benefits from either soaking your feet or taking a bath in Epsom salt including: soothing muscle pain and aches, providing itch relief from sunburn and poison ivy, removing splinters, decreasing swelling and boosting your body’s levels of magnesium and sulfate. - Epsom Salt Council
CAN CHILDREN USE YOUR PRODUCTS?
Our products are not recommended for any infants or children under 3 years of age, otherwise please use your parental discretion when using our products for your children. If a rash or irritation occurs, please discontinue use.
ARE YOUR PRODUCTS HYPO-ALLERGENIC?
Our products are made with the finest ingredients, however consumers can be allergic to even natural beauty products or food, like strawberries or peanuts. When using any product if rash or irritation occurs please discontinue use.
DO YOU ACCEPT RETURNS?
All of our products are carefully handmade by our team, and know that we try very hard to make everyone happy. We all have different tastes and preferences when it comes to texture, fragrance, color, etc. If you are not satisfied, you may send back the unopened products within 2 weeks of purchase at buyers expense.
Due to hygienic reasons, bath bombs are a final sale because they are sold without packaging.
WHAT MENTAL HEALTH ORGANIZATIONS DO YOU SUPPORT WITH THE PROCEEDS DONATED?
Every quarter, we partner with a new charity. For Q3 2018, we are very excited to announce our partnership with the Born this Way Foundation. You can read more about their cause by clicking HERE.